Accessibility issues in New York’s Queens Public Library at Hunters Point

By: Jayden Ho

In the heart of the bustling New York City, the Queens Public Library at Hunter’s Point stands as an architectural marvel. Its grand atrium, bathed in sunlight and adorned with captivating design elements, initially enthralls citizens and visitors alike. However, beneath the surface lies the disheartening truth - the library’s accessibility shortcomings. Cramped passageways and stair-only access to book shelves create barriers for individuals with disabilities, raising concerns about the importance of well-planned and user-centric design in public spaces: encompassing layout, aesthetics, functionality, user experience, and how it impacts people’s interactions.

The library's design includes stepped mezzanines with book stacks that can only be accessed via stairs, rendering it inaccessible to individuals with mobility challenges. These limitations have prompted lawsuits by the Center for Independence of the Disabled and Tanya Jackson, highlighting the library's alleged discrimination against people with disabilities. The City of New York has also filed a lawsuit against Steven Holl Architects, claiming violations of the Americans with Disabilities Act and seeking remedies.

The fact that a public building constructed in the 21st century, long after the ratification of the ADA, could have such significant accessibility oversights is disconcerting. It raises questions about the thoroughness of the approvals process and the involvement of professionals with expertise in accessibility during the design and construction phases.

The design's emphasis on aesthetics and unique architectural features appears to have overshadowed accessibility. The narrow passageways and lack of clearance between banisters and stacks hinder easy movement throughout the library. Additionally, the curved atrium walls pose storage challenges and impedes practical organization.

It is of paramount importance to prioritize accessibility in the design of public buildings, especially libraries that should serve as inclusive spaces for all community members. Accessibility should not be an afterthought but an integral part of the design process from the outset. Engaging experts in accessibility and considering diverse perspectives can help avoid such oversights and create spaces that are truly welcoming.

The ongoing legal proceedings surrounding the Queens Public Library will hopefully lead to necessary improvements and serve as a reminder to architects, designers, and authorities to prioritize accessibility in all public projects. Design should ensure equal access for everyone.